The fine print

Refunds and rescheduling

Last updated October 17, 2026

We want every member to feel good about what they bought. Here is exactly how refunds and class changes work.

The 30 Day Track

Ask within 14 days of buying and we refund you in full. Use the contact form on our About page or reply to your receipt.

Founding Member and Founding Lifetime

• Ask within 14 days of buying and we refund you in full, as long as you have not attended your included Foundations class.
• The FRAMElogic app is planned to open in early 2027. If it has not opened by June 30, 2027, any founding member can ask for a refund of everything they paid above the price of the 30 Day Track.

Saturday classes

• Up to 7 days before your class, you can cancel for a full refund.
• You can move your seat to another Saturday yourself, from your account, up to two times, until 24 hours before class.
• If you miss a class without moving it, that counts as one of your moves. Missing a third time ends that seat, and you can book a new one any time.
• If we ever cancel or move a class, you choose: a seat on another Saturday, or a full refund.
• The included Foundations seat in a founding membership can be moved the same way, but it is not refundable on its own.

How refunds are paid

Refunds go back to the card you paid with, through Stripe. They usually show up within 5 to 10 business days, depending on your bank. Access to anything refunded ends when the refund is made.